Easy 30-Day Returns Policy
We care about your satisfaction. That’s why returns to TBS Business Solutions USA Inc are fast & easy! If you are dissatisfied with your purchase for any reason, you may return it to TBS Business Solutions USA Inc. within 30 days of the purchase date, subject to the conditions and exclusions below:
Please read conditions below. If all conditions are not met, TBS Business Solutions USA Inc reserves the right to refuse the return or to charge a minimum 15% restocking fee.
•All returned items must be in new condition, in their original unaltered box and must include all packing material, blank warranty cards, manuals and accessories.
• TBS Business Solutions USA Inc is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
• Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
• TBS Business Solutions USA Inc can only refund the original purchase price.
• Shipping and handling fees are nonrefundable. Final Sale & Nonreturnable Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model
Please allow 3-5 business days for mail-in exchanges to be processed
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.